Actionable Feedback Policy

At Rockland Daily News, we are committed to journalistic integrity, accuracy, and transparency. We value feedback from our readers and encourage constructive engagement that helps us improve our reporting. This policy outlines how we handle feedback, corrections, and reader inquiries.

How to Provide Feedback

We welcome feedback in the following ways:

  • Corrections & Clarifications: If you believe we have published inaccurate information, please get in touch with us at [email protected] with a link to the article, a description of the issue, and any supporting evidence.
  • Opinion & Editorial Responses: Readers may submit letters to the editor via [email protected]. Submissions should be concise (under 300 words) and may be edited for clarity and space.
  • General Feedback & Suggestions: For general inquiries or content feedback, reach us at [email protected].

Correction & Clarification Policy

Accuracy is a core principle of our reporting. When errors occur, we follow these steps:

  • If a factual error is identified, we will update the article with a correction note at the bottom explaining the change.
  • If a significant mistake is found, we will publish a separate correction or editor’s note acknowledging the error.
  • We may issue a retraction or major revision if an article is materially misleading.

We aim to address corrections promptly, typically within 24-48 hours of verification.

Commenting & Engagement Guidelines

We encourage respectful discussion but maintain the right to moderate or remove comments that include:

  • Hate speech, discrimination, or threats
  • False or misleading information
  • Personal attacks on writers, staff, or other commenters
  • Spam or promotional content

Repeat violations may result in account suspension from commenting platforms.

Third-Party Content & Sourcing

Rockland Daily News relies on reputable sources for its reporting. However, if you believe we have misrepresented a source or quoted someone unfairly, please email [email protected] with relevant details.

Editorial Independence

Our newsroom operates independently from advertisers and external influences. If you have concerns about conflicts of interest or ethical issues, please get in touch with our standards team at [email protected].