SAN FRANCISCO, CA — October 9, 2025 — EcoFlow Technology, Inc. has issued a nationwide recall of its Delta Max 2000 Model EFD310 portable power stations after receiving multiple reports of the units catching fire. Consumers are urged to stop using the product immediately due to the risk of property damage and personal injury.
Key Details:
- Product: EcoFlow Delta Max 2000 Power Station, Model EFD310
- Hazard: Fire risk due to overheating; six confirmed incidents totaling over $850,000 in property damage
- Units Affected: Sold online at Costco.com, Amazon.com, and Ecoflow.com between July 2022 and May 2025
- Retail Price: Approximately $1,600
- Importer: EcoFlow Technology, Inc., San Francisco, California
- Manufactured in: China
- Recall Number: 26-010
Product Identification
The recalled EcoFlow Delta Max 2000 units are black and silver, with a rectangular LCD screen on the front and six outlets on the back. The name “ECOFLOW MAX” appears on the right side, while “EFD310” and “EcoFlow DELTA Max (2000)” are printed on a label on the bottom of the unit.
What Consumers Should Do
Consumers should:
- Stop using the recalled power stations immediately.
- Contact EcoFlow Technology for instructions on installing a free firmware update, which serves as the corrective repair.
To request the repair or for additional information, consumers can:
- Visit: www.ecoflow.com
- Email: support@ecoflow.com
- Call: 1-800-368-8604 (Monday–Friday, 9 a.m.–5 p.m. PT)
Safety Risk
The product poses a fire hazard. While no injuries have been reported, the financial damages from the fires have been significant. Consumers are advised not to attempt to repair the unit themselves.
For continued updates on this recall and other consumer safety alerts, visit the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov.
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Joseph has served as a senior executive at several Silicon Valley startups. He has been a senior leader at respected technology brands, most recently at Mozilla, where he served as vice president. Joseph consults on strategy and marketing for a number of leading technology companies and startups on innovation, artificial intelligence and robotics, the attention economy, and blockchain. He speaks regularly at industry conferences, universities, and schools and to corporations and Boards of Directors.
